Refund & Return Policy
If, for any reason, you are not entirely pleased with your purchase, we’ve outlined our Refund and Return Policy below:
Returns:
Initiating a Return:
To initiate a return, please contact our customer service team within 5 days of receiving your order. You can reach us! If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Eligibility for Return:
Products must be in their original condition, unused, and in the original packaging to be eligible for a return. We reserve the right to deny a return if the item does not meet these criteria.
Refund Process:
Once your return is received and inspected, we will process a refund to the original payment method. Please allow 7-12 business days for the refund to reflect in your account.
Refunds:
Damaged or Defective Products:
In the rare event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or provide a full refund. For us to accept your return appeal in such a case, make sure to always record the process of opening the package for us to retain video proof.
Write a feedback note in the above case and hand it to your courier partner or share with us.
Change of Mind:
If you’ve had a change of heart, you can return the unused and original item within 7 days for a refund. In this case, return shipping costs will be deducted from the refund amount.
Refund Timelines:
Refunds will be processed within/maximum 7-12 business days after receiving the returned item. The time it takes for the refund to reflect in your account may vary based on your payment method.
Order Cancellation:
Orders can be canceled within 24 hours of purchase. Please contact us promptly if you wish to cancel your order.
Cancellation After Shipment:
If the order has already been shipped, the return policy will apply.
Contact Information:
For any questions or concerns regarding our Refund and Return Policy, please reach out to our customer service team at-
- 1/1279, malviya nagar, jaipur
- +91 8209738120
- sawangangwani@gmail.com
We reserve all the rights to update or modify this policy at any time. Please review our policies periodically for any changes or before placing the order.